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Two Rivers Utilities offers online payments. To pay online, visit: MyAccount. To pay by mobile device download MyMeter from the App Store or Google Play. If you registered online first, use those login credentials.
For 24/7 Phone Payments call 1-877-885-7968 and Payment Service Network's (PSN) automated system will walk you through your payment. For phone payments you must first speak to a live representative to get activated for the payment system.
Payments can also be made by automatic withdrawal from your checking or savings account. To use this method, call our office at 920-793-5523.
Some advantages to using direct automatic payment are:
When enrolled in this convenient service, you will continue to receive a monthly statement detailing the amount to be debited from your savings or checking account on the due date.
Payment can be sent to:
Two Rivers Municipal Utilities PO Box 87 Two Rivers, WI 54241
Please include the top stub of the bill to assure that your account is properly credited.
During normal business hours (Monday – Friday, 8:00 am – 4:30 pm) customers can make payments at the Customer Service office, located in City Hall at 1717 East Park St, Two Rivers, WI.
Payments can be dropped off anytime in the night deposit box located at the City Hall north entrance or the convenient drive-up drop box on East Park Street, in front of City Hall.
As an additional convenience, payments are accepted at Bank First National, Fox Communities Credit Union and the Lester Public Library.
The friendly, knowledgeable meter readers of Two Rivers Water & Light read the residential and business meters once a month. Because of the large number of meters, we read the meters throughout the community at different times throughout the month. Generally, we prefer to read the meters at some time within a 28 - 32 day period.
Two Rivers Water and Light bills in cycles daily throughout the month, meaning that due dates vary for each customer and are based on their accounts' last meter reading and/or estimate date. The bill highlights the current amount due and a date that the bill would be delinquent. A late payment charge of 1% per month will be added to utility bills not paid within 20 days of issuance.
Customer Service 1717 East Park Street Two Rivers, WI 54241 (City Hall)
Phone: 920-793-5523 Email: customerservice@two-rivers.org
Customer Service Hours Mon - Fri: 8:00 am - 4:30 pm